Knowledge transfer is our way of doing things.
What makes it easy? It shifts mindsets towards abundance, transforming challenges into opportunities and igniting positive change from within the organization.
What makes it fast? Collective, simultaneous action. When everyone moves together, results are amplified naturally and rapidly.
Our expertise lies in knowledge transfer. True success is achieved when the client fully integrates Madavi’s methodology, becoming autonomous in driving their own transformation.
Success stories of Madavi
Find out how our solutions have generated extraordinary results.
Eroski – Customer Experience
The challenge was to become the best chain in customer satisfaction. We rephrased it as ‘to be the best chain in customer and employee experience’, as the former is impossible without the latter.
In just six months, customer satisfaction in the pilot shops (300 employees) went from 68% to 83%. These metrics led to the project being scaled up to 28,000 employees.
Revolution Fnac
FNAC sought to increase the sale of value-added services, in a highly competitive environment, with the aim of improving margins.
Fast Track Asia
Accelerate the expansion of Botify in Asia, one of the companies in which Fast Track had invested.
Eroski – Grateful Sale
Improve the sales capacity of customer service people. Enhance their commercial skills and attitudes to achieve greater results, while increasing customer satisfaction.
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