Artiem - Employee experience

The challenge

Define and implement an employee experience that enhances Artiem’s ”Fresh” culture, making it tangible in every interaction, both among its collaborators and with customers, and aligned with its vision of Fresh People, Fresh Profit, Fresh Planet.

How we did it

To connect all collaborators with Artiem’s ambitious vision, we conduct intelligence and collective action sessions. In these sessions, the best stories were shared that reflect the “Fresh” culture in action, recognizing the admirable behaviors that embody its values.

Taking advantage of Artiem’s strong culture and spirit of innovation and collaboration, we designed participatory sessions to identify strengths and define concrete actions aligned with his 6 fundamental values: trust, joy, leadership, innovation, improvement and integration. These dynamics allowed the teams to co-create projects that reinforced the culture on a daily basis.

"The Madavi team has been great, they have been with us for three very intense days, the team is very diverse and this is very powerful, I love it"

Gabriela Aliaga

HR Manager | Artiem

“It makes me feel important to be chosen as part of the company, that my voice is heard”

Yomaira

Floor waitress | Artiem

"From Madavi I loved its people, its energy, the way Fernando was able to lead the moments and coordinate with his team 3 intense days of many activities and the ability to generate dynamism in a group as large as this one"

Victor Mayans

Director | Artiem

The impact

Thanks to this project, each person at Artiem is more aware of the positive impact they generate around them: on their clients, colleagues and society. Artiem is the benchmark for sustainable and people-centered hospitality, strengthening his leadership in this new era of the industry. Additionally, it is the first hotel chain in the world to obtain B Corp certification. If you are looking for inspiration on how far you can go, follow Artiem.

Success stories of Madavi

Find out how our solutions have generated extraordinary results.

Eroski – Fresh section

The client’s objective was clear: increase market share, improve margin and reduce shrinkage in the fresh product sections, since they are the areas that most attract customers and benefit the rest of the sections.

Vegalsa – Loyalty plan

Increase the average ticket using the company’s Loyalty Plan, both physically, with the Member and Gold Member cards, and digitally.

Friselva

Friselva sought to engage its 1,000 workers in a reflection process to optimize operational processes, while fostering a deeper connection between people and an authentic understanding of their motivations.

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