Fast Track Asia
The challenge
Accelerate the expansion of Botify in Asia, one of the companies in which Fast Track had invested.
How we did it
Botify.com is a technology company providing services to online retailers around the world.
We aligned a newly formed team with a high level of functional diversity – sales, finance, technology and HR – and geographic diversity – Australia, Singapore, Indonesia, Japan, Switzerland, France, Thailand and Spain.
In just three days, and through online sessions, a collaborative, strengths-based culture was fostered, which allowed for the definition of both strategy and country-specific implementation plans.
The next phase was to roll out the sales plans locally, accompanying the different teams.
The impact
In addition to the results, a culture of action and creativity remained online as a formula for success on a daily basis.
Success stories of Madavi
Find out how our solutions have generated extraordinary results.
Massimo Dutti
Massimo Dutti wanted to boost its growth in the face-to-face channel through Style Advisors. To achieve this, they sought to revolutionise this new figure, which is key to the customer experience.
Eroski – Customer Experience
The challenge was to become the best chain in customer satisfaction. We rephrased it as ‘to be the best chain in customer and employee experience’, as the former is impossible without the latter.
In just six months, customer satisfaction in the pilot shops (300 employees) went from 68% to 83%. These metrics led to the project being scaled up to 28,000 employees.
Revolution Fnac
FNAC sought to increase the sale of value-added services, in a highly competitive environment, with the aim of improving margins.
Zamora Company
Understand what makes Zamora Company unique for those who work there, communicate it inside and outside the company, and thus strengthen the sense of belonging and attract new talent.
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