Tag Archive for: Customer satisfaction
Josu Madariaga, of Eroski: “The tranforming effect of appreciative culture is something very posoitive”
Josu Madariaga, Responsible of Client Experience, explains to…
“The appreciative culture promoted by Madavi has meant that Eroski now sees things in a different manner and has led to a great leap in client satisfaction”
We are speaking to… Alberto Cañas, Director of Planning,…