Business
We implement strategies and achieve business goals that require the collaboration and commitment of hundreds, even thousands of people, all in record time.
While many strategies can aim for the same outcome, the true competitive advantage lies in the quality and speed of execution. Simultaneous action is the key to driving rapid results.
For us, breaking down silos means activating cross-functional collaboration. Our collective intelligence and action sessions create the synergy needed to accomplish the defined objectives.
How fast do you need your strategy deployed?
Casos de éxito relacionados:
You may be interested in
Success stories of Madavi
Find out how our solutions have generated extraordinary results.
Revolution Fnac
FNAC sought to increase the sale of value-added services, in a highly competitive environment, with the aim of improving margins.
Vegalsa – The will of many
Design and implement a unique management model that enables management’s strategy to be translated quickly and effectively to the customer touch point, creating a competitive advantage that is difficult to imitate.
Key metrics focused on customer experience, loyalty, sales, share and margin.
Massimo Dutti
Massimo Dutti wanted to boost its growth in the face-to-face channel through Style Advisors. To achieve this, they sought to revolutionise this new figure, which is key to the customer experience.
Eroski – Customer Experience
The challenge was to become the best chain in customer satisfaction. We rephrased it as ‘to be the best chain in customer and employee experience’, as the former is impossible without the latter.
In just six months, customer satisfaction in the pilot shops (300 employees) went from 68% to 83%. These metrics led to the project being scaled up to 28,000 employees.
CONTACT US
What goals do you want to achieve?
Tell us about it, and you'll get it.