Business
We implement strategies and achieve business goals that require the collaboration and commitment of hundreds, even thousands of people, all in record time.
While many strategies can aim for the same outcome, the true competitive advantage lies in the quality and speed of execution. Simultaneous action is the key to driving rapid results.
For us, breaking down silos means activating cross-functional collaboration. Our collective intelligence and action sessions create the synergy needed to accomplish the defined objectives.
How fast do you need your strategy deployed?
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Success stories of Madavi
Find out how our solutions have generated extraordinary results.
Eroski – Grateful Sale
Improve the sales capacity of customer service people. Enhance their commercial skills and attitudes to achieve greater results, while increasing customer satisfaction.
Eroski – Customer Experience
The challenge was to become the best chain in customer satisfaction. We rephrased it as ‘to be the best chain in customer and employee experience’, as the former is impossible without the latter.
In just six months, customer satisfaction in the pilot shops (300 employees) went from 68% to 83%. These metrics led to the project being scaled up to 28,000 employees.
Artiem
Define and implement an employee experience that enhances Artiem’s ”Fresh” culture, making it tangible in every interaction, both among its collaborators and with customers, and aligned with its vision of Fresh People, Fresh Profit, Fresh Planet.
Friselva
Friselva sought to engage its 1,000 workers in a reflection process to optimize operational processes, while fostering a deeper connection between people and an authentic understanding of their motivations.
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