Madavi Academy
With this methodology, you’ll learn to uncover the potential in people and situations, laying the foundation for achieving even the most ambitious goals. Through hands-on practice, you’ll harness the collective intelligence of your entire team, sparking unified action.
This leadership approach naturally motivates people and fosters a collaborative, high-performance environment. It all happens seamlessly.
It’s the easiest and most effective way to lead. Easy is powerful.
“If you find that a significant part of your time is spent solving problems, following up, and managing issues, it’s time to sign up.”
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Success stories of Madavi
Find out how our solutions have generated extraordinary results.
Revolution Fnac
FNAC sought to increase the sale of value-added services, in a highly competitive environment, with the aim of improving margins.
Vegalsa – The will of many
Design and implement a unique management model that enables management’s strategy to be translated quickly and effectively to the customer touch point, creating a competitive advantage that is difficult to imitate.
Key metrics focused on customer experience, loyalty, sales, share and margin.
ACCIÓ
ACCIÓ needed to transform itself to consolidate its leadership in business services and create an environment where talent could flourish and change could be implemented quickly and effectively.
A key aspect of this challenge was to actively engage all levels of the organisation in the transformation.
Eroski – Customer Experience
The challenge was to become the best chain in customer satisfaction. We rephrased it as ‘to be the best chain in customer and employee experience’, as the former is impossible without the latter.
In just six months, customer satisfaction in the pilot shops (300 employees) went from 68% to 83%. These metrics led to the project being scaled up to 28,000 employees.
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